Returns & Exchanges
All garments are made-to-order. Once an order is placed, we do not accept returns, exchanges, or cancellations.
However, in the rare case of:
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A manufacturing defect
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An incorrect item received
Please notify us within 48 hours of delivery with supporting images. Our team will review and assist accordingly.
Refunds
As all pieces are made-to-order, we do not offer refunds.
Refunds will only be considered if:
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The product has a verified manufacturing defect, or
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An incorrect item has been delivered
Once approved, refunds will be processed via the original payment method within 10–15 working days.
Important Notes
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Slight variations in color, texture, or embroidery are natural due to handcrafted processes and are not considered defects.
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Delays caused by unforeseen circumstances are beyond our control but we will keep you informed.